Privacy and Security
PRIVACY
Protecting and respecting your privacy is very important to us. This privacy notice
discloses the privacy practices for RoofBag.com and explains what information is
collected from you through the website, how it is used and what choices are available
to you regarding the use of your data.
Information Collection, Use, and Sharing
We request information from you during the order process, such as name, shipping
address, phone number, email address, credit card number and expiration date. This
information is used only to process your payment and ship your order. If we have
trouble processing an order, we'll use this information to contact you.
We are the sole owners of the information collected on this site. The only information
that we collect from you while you visit our website is the information that you
voluntarily give us when you place your order.
We will not sell or rent the information we collect from you to anyone. We will
not share your information with any third party outside of our organization, other
than as necessary to process your payment and ship your order.
Your Access to and Control Over Information
You can access and view, modify or delete the information kept in our website about
you by logging into our website (Click on "Returning Customer Login" on upper right
corner of any page at RoofBag.com) and clicking on "Modify Account". You may also
contact us by phone at 800-2-RoofBag (800-276-6322), or at 619-662-0495, or email us at
, to have us delete any data we have about you, or to express any concern about
how we use your data.
If you prefer, you can also place your order by phone, by calling us toll-free:
800-2-RoofBag (800-276-6322), or 619-662-0495, Monday through Friday, 8 AM to 4 PM Pacific Standard
Time.
SECURITY
Your RoofBag purchase transaction is secure and we protect your information once
it is in our servers. When you submit sensitive information via the website, your
information is protected both online and offline.
Online Protection
When you enter an order online, RoofBag.com uses Secure Sockets Layer (SSL) technology
to encrypt your order information and avoid decoding by anyone other than RoofBag.com.
The credit card and personal information you provide during the purchase transaction
is protected with the latest encryption technology on secure and encrypted servers,
transmitted to us in a secure way and then handled in the strictest confidence.
You can verify that you are entering your personal information in a secure server
by looking for a "https" at the beginning of the address of the web page.
Offline Protection
While we use encryption to protect sensitive information transmitted online, we
also protect your information offline. Only employees who need the information to
process your order, enter your payment or provide customer service, are granted
access to personally identifiable information. The computers/servers in which we
store personally identifiable information are kept in a secure environment.
Once your payment is processed automatically by our payment processor, we keep no
record of your full credit card number and we have no access to this full number.
Orders taken by phone are entered directly on the website, and no paper records
are kept with your credit card number. Only the last four digits of the credit card
information are accessible to us via our payment processor for order reference purposes.
If you feel that we are not abiding by this Privacy
and Security policy, you should contact us immediately via telephone at 800-2-RoofBag
(800-276-6322) or via email:
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